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Last reviewed - 6th March 2025

Issue with Public Access 

We are aware some users are experiencing issues after selecting ‘View associated documents’ on Public Access receiving a core.busy error. To resolve this issue please clear the cache within your internet browser, if you continue to experience issues, please contact planning.hq@argyll-bute.gov.uk.

We are also aware of intermittent issues with the speed in which documents are viewable, the issue has been raised for further investigation. 

Statutory Fees Amended 

Customers are advised that statutory planning fees were increased on the 12th December 2024, following legislation being approved in the Scottish parliament.   

Our Planning Fee Guidance Notes have been updated to reflect the new fees.

For further information see: :

Adoption of Local Development Plan 2 (LDP2)

LDP2 has now been adopted by ߣsirÊÓƵ and Bute Council. For the avoidance of doubt, the ߣsirÊÓƵ and Bute Local Development Plan 2015 and its associated Supplementary Guidance March 2016 and Supplementary Guidance 2 December 2016 are superseded and no longer form part of the development plan.

 The Development Plan for ߣsirÊÓƵ and Bute (excluding the LLTNP Area) now comprises NPF4 and LDP2; applications require to be assessed taking both National and Local policy into account but affording precedence to the content of LDP2 (as the newer document) where there is any conflict between the two.

The requirements of LDP2 will require to be applied in full to all determinations undertaken moving forward, including applications that are already in the planning system but currently remain undetermined. The requirement to retrofit updated policy requirements to applications that have been prepared and submitted during an earlier policy regime will require officers to review casework which is already at an advanced stage in its assessment and may, in some cases, impact upon officers recommendation. Officers will wherever possible seek to ensure that customers are advised of any additional impact upon determination time periods, and/or requirement for additional information arising from LDP2 at the earliest opportunity.

Transition Arrangements for LDP2 (re. Sustainability Checklists):

Planning applications submitted prior to 22nd February 2024: 

To avoid unnecessary delay, case officers have been instructed to review the supporting information already on file and reach their own view on whether the key aspects of the Sustainability Checklist have already been met. Where they have not, then any request for the submission of additional information should be proportionate and focus on addressing gaps in the Checklist requirements where possible. Where Agents are in a position to voluntarily complete and submit a Sustainability Checklist (for applications that remain undetermined at 5th March 2024) then this would be of assistance to officers and would be expected to expedite their ability to reach a formal determination.

Planning applications submitted from 22nd February 2024 onwards:  

Where a Sustainability Checklist has not been submitted with a new application, then officers will formally request the submission of this further information by means of a Reg. 24 request indicating that the planning authority does not intend to determine the application in the absence of the further information requested. Agents are accordingly requested to avoid unnecessary delays to determination of applications by including the completed Sustainability Checklist with all new applications submitted at this time.

Future Ongoing/TBC:

• The Development Policy Team are currently working on a more succinct Sustainability Checklist to be applied to applications for householder development – it is anticipated that this will be taken forward as a further Technical Note.
• A full review of the identified policy requirements for additional information contained both within NPF4 and LDP2 remains underway with the intention that further guidance is published on the requirement for additional information and that identification of these matters will be included within a revised pre-application advice service and also as a validation requirement to ensure that such matters are identified and addressed at the earliest possible stage in the planning process.

 Resources for Agents/Applicants:

Templates of both the Sustainability Checklist (reference LDP2 Policy 04 & TN06) and Sustainable Buildings Checklist are attached.

•  ß£sirÊÓƵ and Bute Local Development Plan 2
• Technical Note TN06 – Sustainability (Oct. 2023)
• Technical Note TN07 – Sustainable Buildings

Responding to General/Casework Enquiries

Where possible email and telephone enquiries will be responded to within 5 working days. Where this is not possible enquiries will be acknowledged and an alternative timescale for response provided. 

Validation of new applications 

The Central Validation Team are currently reviewing new applications within 5 working days from receipt.

All submitted applications continue to be validated in line with the National Validation Standards published by the Heads of Planning Scotland. Customers are advised to ensure that any plans and supporting documents are prepared in compliance with these requirements in order to increase the likelihood of their application being validated at the first attempt and to avoid further delays being incurred through the requirement to submit further/amended information before the application can be formally registered.

Determination of Planning Applications

There continues to be a significant backlog of planning applications and casework arising from significant pressure upon the service from high customer demand and reduced availability of staff resource over an extended period of time. Consequently, it is currently taking longer than usual  to determine ‘local’ planning applications. Whilst officers are working hard to address this issue, customers are advised that ‘local’ applications (excluding legacy items) are currently taking 14.3 weeks to determine on average. Householder applications (excluding legacy items) are currently taking 10.9 weeks to determine on average. We apologise for the delay.

Where an extension of time is required then officers will make contact to advise that determination will be delayed and advise of the revised timeline for determination of the application.

Where officers identify that there is a procedural barrier (e.g. requirement for submission of further supporting information) to reaching a positive determination of a planning application then they will seek to identify and communicate such matters at the earliest opportunity. Where it appears that there is good prospect of these issues being resolved within a reasonable timescale then officers will arrange for a formal extension to the statutory determination period.

Where circumstances allow, applications that will make a significant contribution toward the delivery of new housing or employment will be prioritised, this will also be the case where it is identified by the applicant/agent that an application is time sensitive in relation to grant funding or is urgently required for the purpose of health and/or safety.

Responding to Pre-Application Enquiries

The handling of non-statutory pre-application enquiries continues to be impacted by other work pressures, including prioritisation of planning application casework. The target period for responding to pre-application enquiries is currently 30 working days. 

It is advised that pre-application responses are consequently taking longer than usual and customers are advised 59.1% of enquiries are responded to within 6 weeks.

Planning Offices

Council offices have limited opening hours to members of the public (Service Points | ߣsirÊÓƵ and Bute Council (argyll-bute.gov.uk) As a service we are well equipped to work flexibly from home and officers are currently working on a hybrid basis.  However, this does mean that officer availability in office locations is limited, and processes which require hard copy documentation may take slightly longer to complete.

Contacting the Planning (Development Management) Service

You can help us by getting in touch through appropriate channels:

1. Viewing planning application details – please utilise Public Access. If you have problems using the online service please use the Planning Enquiries online form, or telephone 01546 605518 for assistance.
2. Submission of representations / objections / support to planning applications – please use Public Access, or submit by e-mail to the relevant area office e-mail address (see below). (Hard copy representations will still be accepted but may take longer to process).
3. General Enquiries – please use the Planning Enquiries online form, or telephone 01546 605518
4. Apply for Planning Permission – Please submit new applications using the . (Hard copy applications posted to the Central Validation Team will still be accepted but may take longer to process). Correspondence relating to invalid applications should be issued by e-mail to centralvalidationteam@argyll-bute.gov.uk       
5. Pre-application Advice – general advice is available online; where input from planning officers is required then enquiries should be submit using the online form (this is a chargeable service)
6. Report an unauthorised development – please use the Planning Enforcement online form, or telephone 01546 605518
7. Submission of Casework Related Documentation – submission of documentation relating to casework (supporting information, amended plans, consultation input, details pursuant to conditions etc.) should be submitted by e-mail to the relevant area office e-mail address (see above). (Documentation submitted by post or issued direct to case officers will still be accepted but may take longer to process).

It is requested that applicants / agents submitting documents/applications do so either via the or electronically to the appropriate area office detailed below:

• Bute and Cowal Area Office – planning.bandc@argyll-bute.gov.uk
• Helensburgh and Lomond Area Office – planning.handl@argyll-bute.gov.uk
• Mid ߣsirÊÓƵ, Kintyre and the Islands Area Office – planning.maki@argyll-bute.gov.uk
• Oban, Lorn and the Isles Area Office – planning.olandi@argyll-bute.gov.uk

Recent Publications 

Development Management Service Plan and Customer Charter - Development Management Service Plan and Customer Charter | ߣsirÊÓƵ and Bute Council

Enforcement Charter - Planning and Enforcement Charter August 2024